Mission Statement

“InfoSend Northeast's goal is to provide the best possible Customer Engagement solution in an accurate, reliable and timely manner - with an unparalleled client support culture that emphasizes a personal touch.”

Who We Are

INFOSEND NORTHEAST IS A WOMAN-OWNED company

  • We are a privately held limited liability corporation.

  • Our primary production facility is located in Haverhill, MA, 35 miles from Boston.

  • We are a sister company of InfoSend, Inc., a proven provider of Customer Engagement Solutions with over 27 years of industry experience distributing over 250 million critical communications annually.

  • We can produce mailings from any InfoSend location, spanning CA, TX, IL, FL and MA.

  • Our company culture and business practices prioritize client satisfaction and retention.

  • We utilize a Software as a Service (SaaS) approach.

  • We are HIPAA, SOC and PCI certified.

  • Data security and continuous compliance evolution is at the core of what we do.

  • We are Medicare Advantage compliant.

 

learn more about our sister company

 

InfoSend, Inc. is strategically located with facilities across the nation, ensuring regional access to the USPS and disaster mitigation.

 

Corporate Headquarters & Western U.S. Production Facility

InfoSend, Inc.
4240 East La Palma Avenue
Anaheim, CA 92807-1816

 

Toll Free: 800-955-9330
Phone: 714-993-2690

 

InfoSend's Corporate Headquarters and main production facility is located in Anaheim, CA. The Company purchased this property in 2010 and moved into this completely reconstructed 77,000 sq. ft. building in 2011, making significant investments to infrastructure, equipment and future growth. A separate 25,000 sq. ft. building was constructed in 2016, providing additional office and warehouse space to the InfoSend campus.

InfoSend's Executive, Client Services, IT and Accounting teams are based out of the Corporate Headquarters, along with the CA Production department. The Anaheim facility is designated as a USPS Detached Mail Unit (DMU). Having DMU status means that outbound first-class mail is inspected by USPS employees directly at the production facility, removing the need for mail to be inspected after delivery to the USPS. Mail that is presorted at InfoSend's facility is able to directly enter the postal distribution system, expediting mail turnaround and delivery times.








 

Texas & South Central U.S. Production Facility
Dallas Area

1624 W. Crosby Road #128
Carrollton, TX 75006
214.390.7025

InfoSend's 21,000 sq. ft. Texas Production facility is located near Dallas and is the main production center for clients in Texas and surrounding states. This facility also provides out-of-state disaster recovery for InfoSend's other locations.

Midwest & Northeastern U.S. Production Facility
Chicago Area

1406 Centre Circle
Downers Grove, IL 60515-1021
630.932.7300

InfoSend owns and operates a 25,000 sq. ft. Midwest production and disaster recovery facility located in Downers Grove, just west of Chicago, Illinois. This facility is used to process mail for clients located in the Midwest and Northeast and also serves as an out-of-state disaster recovery facility. The location is designated as a USPS Detached Mail Unit (DMU) with USPS representatives working on-site. The entire square footage for this facility is first-floor space, giving it a large footprint for production. This is the second-highest production facility for InfoSend after the California facility and has ample capacity for growth.

Florida & Southeastern U.S. Production Facility
Southwest Florida

13891 Jetport Loop, Suite 15
Fort Myers, FL 33912
239.768.9588

InfoSend's 13,000 sq. ft. Florida production facility is located South of Tampa in the Southwestern region of Florida. This facility is used to process documents for clients located in Florida and surrounding states in the Southeastern United States. This facility also provides out-of-state disaster recovery for InfoSend's other locations.